On instructing Admin and Errands to carry out any form of work, the client agrees to the Terms and Conditions as stated below.
1. Payment is due within 14 days of invoice date. Some services may require payment in advance. These will be discussed prior to commencement. 2. In the unlikely event of any errors or omissions caused by us, revisions or corrections will be made free of charge. If however, mistakes are made due to incomplete instructions from the client, any revisions or corrections will be charged at the normal hourly rate. Unless otherwise stated, the client will give final approval. Please note the final proofreading is the responsibility of the client. 3. Admin and Errands reserve the right to alter any timescale agreed due to unforeseen circumstances or any other problems not within our control. The client will be notified prior to any changes and will have the option to cancel or agree to the new schedule. Changes will only be made under exceptional circumstances. 4. Payment by cash, cheque or bank transfer is accepted. Please note that from 1st Feb 2012 cheques will incur a £15 surcharge for processing. 5. All postage, stationery, mileage (previously agreed) and additional sundries will be charged as additional costs. Clear arrangements will be made so the client is fully aware of any additional costs. 6. No VAT is payable. 7. Rates will be reviewed every 6 months. 8. Quotations will be provided prior to commencement of work and are valid for 30 days from date of quotation. Verbally agreed quotations will be confirmed in writing. The client’s acceptance of the quote must be received before commencement of the work. 9. Admin and Errands will keep all information strictly confidential and will not disclose this information to any person or company unless otherwise requested by the client. 10. Client work will be kept on our computer hard drive and a copy will be kept also on an external back up. All work will be kept for a year from the date of final completion and destroyed at the end of the term. Longer periods can be arranged free of charge. It is strongly recommended that the client saves all documents produced in an appropriate file on their own computer immediately upon receipt. 11. Admin and Errands uses modern equipment and up to date virus scanning software. Admin and Errands will not be held liable for any damage caused as a result of viruses. 12. Admin and Errands cannot be held responsible for any loss, damage, theft etc of data, equipment or any items relating to assignments during transit to/from our premises. 13. Admin and Errands recommend that clients obtain proof of postage as I will not accept responsibility for loss or damage to items going through the postal service. 14. Admin and Errands has the right to refuse work at the owner's discretion. 15. Cancellation by a client less than 24hrs prior to commencement of assignment will incur a charge of 15% of the payable fee.
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